Work
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Summary
Provided comprehensive customer support for walk-in and online clients, specializing in laptop sales and repairs. Managed troubleshooting, software installations, and minor system repairs, alongside administrative tasks and customer feedback.
Skills
Team Management
Administrative Support
Customer Service
Email Marketing
Social media management
Content strategy, Community Engagement, Platform Management.
About
Highly motivated and results-oriented professional with diverse experience in customer service, social media management, and administrative support. Proven ability to enhance customer satisfaction, drive online engagement, and streamline operational processes. Adept at technical troubleshooting, compelling content creation, and leveraging digital tools to achieve business objectives. Seeking to apply a blend of communication, technical, and organizational skills in a dynamic environment.